Terms of service
TERMS OF SERVICE
Welcome to PULSE BOROUGH.
These Terms of Service (“Terms”) govern your access to and use of the PULSE BOROUGH website, online store, products, content, and related services (collectively, the “Services”).
By accessing our website, creating an account, placing an order, or otherwise using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.
If you do not agree with these Terms, please discontinue use of our website and Services.
These Terms should be read together with our other applicable policies, including our:
- Return & Refund Policy
- Shipping Policy
- Privacy Policy
- Legal Notice
- Contact Information
1. Eligibility and Website Use
You agree to use the PULSE BOROUGH website only for lawful purposes and in accordance with these Terms.
By placing an order, you confirm that you have the legal capacity to enter into a binding transaction under the laws applicable to you.
You must not use our website or Services to:
- Violate any applicable law or regulation
- Commit or attempt fraud or unauthorized transactions
- Interfere with the operation, security, or integrity of the website
- Attempt to gain unauthorized access to accounts, systems, networks, or information
- Introduce malicious code, viruses, malware, or other harmful technology
- Scrape, copy, harvest, reproduce, or systematically collect website content or data without authorization
- Misrepresent your identity, payment information, shipping information, or purchasing details
- Abuse promotional offers, discount codes, payment systems, return procedures, or ordering systems
- Infringe another person's intellectual-property, privacy, or other legal rights
- Engage in conduct that could reasonably harm PULSE BOROUGH, our customers, our website, or our service providers
We may restrict or terminate access to our Services where reasonably necessary to protect our customers, business, website, security, or legal interests.
2. Product Information
We make reasonable efforts to ensure that product descriptions, photographs, specifications, sizing information, colors, measurements, materials, and other product details are accurate.
However, minor differences may occur due to:
- Screen or device display settings
- Lighting and photography
- Manufacturing variations
- Material variations
- Packaging changes
- Brand-specific sizing
- Product revisions
- Updates to product information
Colors displayed on your device may not exactly match the physical product.
Sizing
Sizing and fit may vary between brands, models, product categories, and manufacturing batches.
Any size guides, measurements, conversions, or fit information provided on our website are intended to assist customers in selecting a size but do not guarantee a particular fit.
Customers are encouraged to review the relevant sizing information carefully before ordering.
Nothing in this section limits any rights available under applicable law where a product is defective, materially misdescribed, incorrectly supplied, or otherwise fails to conform to legal requirements.
3. Product Availability
All products displayed on our website are subject to availability.
Where reasonably necessary, we may:
- Limit quantities available for purchase
- Discontinue products
- Update product specifications or information
- Correct errors or inaccuracies
- Remove products from sale
- Restrict sales of particular products to certain customers, locations, or jurisdictions where permitted by law
Adding an item to your shopping cart does not reserve the item or guarantee availability.
If an item becomes unavailable after payment has been collected and we cannot fulfill the order, we will refund the affected amount using the original payment method, subject to applicable law.
4. Prices and Payments
Prices displayed on our website may change before an order is submitted.
We reserve the right to correct obvious:
- Pricing errors
- Typographical errors
- Promotional mistakes
- Inaccurate product information
- Other listing errors
Payment must be successfully authorized before an order can be processed.
By submitting payment information, you represent that:
- The information provided is accurate
- You are authorized to use the selected payment method
- The transaction is not fraudulent or unauthorized
Payment processing may be performed by independent third-party payment providers and may be subject to their own terms and security procedures.
Where appropriate, we may conduct reasonable payment or fraud-verification checks before fulfilling an order.
5. Order Acceptance
Submitting an order constitutes an offer to purchase the selected merchandise. It does not automatically mean that PULSE BOROUGH has accepted the order.
After an order is submitted, we may review:
- Product availability
- Payment authorization
- Billing information
- Shipping information
- Pricing accuracy
- Order quantity
- Fraud or security indicators
We may decline, limit, or cancel an order where reasonably necessary, including where:
- A product is unavailable
- A material pricing or listing error occurred
- Payment cannot be authorized or verified
- Customer or delivery information is incomplete or invalid
- We reasonably suspect fraud, unauthorized payment, resale abuse, or other unlawful activity
- An unusual or excessive quantity has been ordered
- We cannot reasonably ship the order to the supplied destination
- Applicable law or regulation prevents us from fulfilling the order
If we cancel an order after payment has been collected, we will issue an appropriate refund for the canceled merchandise using the original payment method.
Refund-processing times may depend on the payment provider or financial institution.
6. Order Changes and Cancellations
If you need to change or cancel an order, please contact us as soon as possible.
We will make reasonable efforts to assist, but we cannot guarantee that an order can be changed or canceled after processing or fulfillment has begun.
Once an order has shipped, a requested change or cancellation may need to be handled under our Return & Refund Policy.
Nothing in this section limits any mandatory cancellation or withdrawal right provided under applicable law.
7. Promotions and Discount Codes
Promotional offers, discount codes, special pricing, gifts, or other incentives may be subject to additional conditions.
Unless expressly stated otherwise:
- Offers cannot be combined
- Promotional codes may expire
- Certain products may be excluded
- Minimum purchase requirements may apply
- Promotions may be limited to certain customers, products, locations, or markets
- A promotion may be limited to one use per customer, household, account, payment method, or order
We may correct or discontinue an offer affected by obvious error, fraud, or abuse.
Where specific promotional terms differ from these general provisions, the specific promotional terms will control.
8. Order Processing
Orders generally require 1–3 business days for processing before shipment.
Processing may include:
- Payment verification
- Fraud screening
- Product preparation
- Quality checks
- Packaging
- Handoff to the shipping carrier
Processing time is separate from estimated transit time.
Business days generally exclude weekends and major U.S. holidays.
During periods of unusually high demand, sales events, holidays, or operational disruptions, processing may take longer.
9. Shipping and Delivery
Estimated transit times are generally:
United States: 7–15 business days
Europe: 7–15 business days
These timeframes are estimates and are not guaranteed delivery dates.
Delivery may be affected by:
- Carrier delays
- Weather conditions
- Holidays
- Customs processing
- Transportation disruptions
- Remote delivery locations
- Incorrect or incomplete addresses
- Security inspections
- Government action
- Other circumstances outside our reasonable control
Customers are responsible for providing complete and accurate shipping information.
Please review our Shipping Policy for additional information regarding processing, tracking, international shipping, delivery delays, and related shipping matters.
10. Tracking and Delivery Issues
Where available, tracking information will generally be provided after an order has been dispatched.
Tracking information may take additional time to display an initial carrier scan or movement.
If a shipment:
- Is significantly delayed
- Appears to have been lost
- Has stopped receiving tracking updates
- Is marked as delivered but cannot be located
please contact us promptly so that we can review the available information and, where appropriate, assist with a carrier inquiry or investigation.
A carrier tracking status alone does not automatically determine every party's legal rights or responsibilities.
The appropriate resolution will depend on the circumstances, available evidence, our applicable policies, carrier procedures, and applicable law.
11. Incorrect or Incomplete Shipping Information
Customers are responsible for reviewing their shipping information before submitting an order.
If you discover an address error, please contact us as soon as possible.
We will make reasonable efforts to correct shipping details before dispatch, but changes cannot be guaranteed once processing or shipping has begun.
Where permitted by law, additional shipping costs may apply if an order is returned because of:
- An incorrect or incomplete address supplied by the customer
- Failure to collect the shipment
- Refusal of delivery
- Another recipient-related delivery issue
Returned shipments will be handled in accordance with our Shipping Policy and Return & Refund Policy.
12. International Orders, Duties, and Taxes
International orders may be subject to customs duties, import taxes, VAT, brokerage fees, handling charges, or other government-imposed fees.
Unless expressly stated otherwise at checkout, such charges may be payable by the recipient.
Customers are responsible for reviewing applicable import requirements for their destination.
Where we are legally required to collect taxes or duties at checkout, the applicable amount may be added to the order total.
We do not control customs processing or charges independently imposed by government authorities or customs agencies.
Nothing in this section overrides mandatory tax, customs, or consumer-protection requirements.
13. Returns, Exchanges, and Refunds
Returns, exchanges, and refunds are governed by our current Return & Refund Policy, which forms part of these Terms.
Unless otherwise stated or required by applicable law, eligible return requests may generally be made within 30 calendar days after delivery.
Eligibility may depend on:
- The condition of the merchandise
- The reason for the return
- Compliance with the applicable return requirements
Customer-preference returns, such as certain size, color, or style changes, may be subject to applicable return-shipping costs or processing/restocking deductions where:
- Clearly disclosed
- Permitted by our Return & Refund Policy
- Permitted by applicable law
Products affected by confirmed fulfillment errors, qualifying defects, material misdescription, or damage may be treated differently under our Return & Refund Policy and applicable law.
Customers should obtain and follow the applicable return instructions before sending merchandise back.
Unauthorized returns may experience processing delays.
Nothing in this section limits any consumer right that cannot legally be waived or excluded.
14. Inspection of Returned Merchandise
Where permitted by applicable law, returned merchandise may be inspected before a refund or exchange is completed.
We may consider whether the merchandise:
- Matches the item originally supplied
- Has been worn or materially used beyond what is reasonably necessary to inspect or try the product
- Has been altered
- Has been damaged after delivery
- Is missing material components or accessories
- Otherwise fails to satisfy the applicable Return & Refund Policy
Any deduction, refusal, partial refund, or other adjustment will be made only where permitted by the applicable policy and law.
This section does not limit rights relating to defective, damaged, incorrectly supplied, or materially misdescribed products.
15. Fraud, Payment Disputes, and Chargebacks
If you experience a problem with an order, we encourage you to contact us so that we can review the issue.
Nothing in these Terms prevents a customer from exercising legitimate rights through:
- A bank
- Card issuer
- Payment provider
- Consumer-protection authority
- Other legally available dispute-resolution process
However, fraudulent chargebacks, knowingly false claims, unauthorized use of payment methods, manipulation of refund systems, or other deceptive activity may result in:
- Order cancellation
- Restriction of future purchases
- Account restrictions
- Other lawful measures
Where responding to a payment dispute, we may provide relevant records to the applicable payment processor or financial institution, including:
- Order information
- Payment records
- Tracking information
- Fulfillment records
- Delivery information
- Customer communications
16. Customer Information and Accounts
If you create an account or provide information during checkout, you are responsible for ensuring that the information is accurate and current.
You are responsible for maintaining the confidentiality and security of your account credentials.
Please notify us promptly if you believe your account or payment information has been accessed or used without authorization.
We may take reasonable measures to protect accounts and transactions where suspicious activity is detected.
We are not responsible for losses caused solely by a customer's failure to reasonably protect account credentials, except where responsibility cannot legally be excluded.
17. Intellectual Property
Unless otherwise indicated, original materials made available through the PULSE BOROUGH website—including text, graphics, photographs, layouts, logos, designs, product presentations, and other original content—are owned by or lawfully used by PULSE BOROUGH.
You may access our website for personal, non-commercial shopping purposes.
Unless permitted by applicable law or authorized in writing, you may not:
- Reproduce
- Republish
- Modify
- Sell
- Distribute
- Commercially exploit
- Systematically copy
- Create derivative works from
our original website materials.
Nothing in these Terms transfers ownership of intellectual property to you.
18. Third-Party Brands and Trademarks
PULSE BOROUGH is an independent retailer.
Product names, company names, logos, trademarks, trade dress, and other brand references appearing on our website may belong to their respective owners.
Their appearance on our website, or the sale of a third-party branded product, does not by itself imply:
- Sponsorship
- Endorsement
- Partnership
- Licensing
- Official distribution status
- Other affiliation
between PULSE BOROUGH and the applicable brand owner unless expressly stated.
All third-party intellectual-property rights remain the property of their respective owners.
19. User Reviews and Submissions
If our website permits users to submit reviews, comments, photographs, feedback, suggestions, or other content, you agree not to submit material that:
- Is unlawful, fraudulent, or deliberately misleading
- Infringes another person's intellectual-property or privacy rights
- Contains malicious software
- Is abusive, threatening, hateful, or discriminatory
- Contains personal information you are not authorized to disclose
- Constitutes spam or unauthorized advertising
- Otherwise violates applicable law or these Terms
By submitting content, you represent that you have the rights necessary to provide it.
To the extent permitted by law, you grant PULSE BOROUGH a non-exclusive, worldwide, royalty-free license to use, reproduce, display, adapt, and publish submitted content for purposes reasonably connected with operating, marketing, and promoting our business and Services.
This license does not transfer ownership of your content to PULSE BOROUGH.
20. Website Availability
We aim to keep our online store accessible and operational, but uninterrupted availability cannot be guaranteed.
The website may occasionally be unavailable due to:
- Maintenance
- Technical issues
- Hosting or infrastructure problems
- Security measures
- Software updates
- Third-party interruptions
- Network failures
- Circumstances outside our reasonable control
We may modify, suspend, or discontinue portions of the website or related Services when reasonably necessary.
21. External Services and Links
Our website may use or link to third-party services, including:
- Shopify
- Payment processors
- Shipping carriers
- Fraud-prevention providers
- Analytics services
- Advertising platforms
- Other technology or service providers
Third-party services may be governed by their own terms, privacy policies, and practices.
We do not control independent third-party websites or services.
PULSE BOROUGH is not responsible for their independent content, availability, security, or practices except where responsibility cannot legally be excluded.
22. Privacy
Personal information collected through our website is handled in accordance with our Privacy Policy.
Information may be collected, used, or disclosed for legitimate business purposes including:
- Processing transactions
- Providing customer support
- Preventing fraud
- Processing payments
- Fulfilling and shipping orders
- Operating and securing our website
- Complying with applicable law
Please review our Privacy Policy for additional information concerning our privacy practices and your applicable rights.
23. Disclaimer of Warranties
To the maximum extent permitted by applicable law, our website and Services are provided on an “as available” basis.
We do not guarantee that:
- The website will always operate without interruption
- Every website error will immediately be corrected
- All products will always remain available
- All delivery estimates will always be met
- Information will never require correction or updating
- Third-party systems will always operate without interruption
Nothing in these Terms excludes or limits any warranty, legal guarantee, statutory right, or other protection that cannot lawfully be excluded or limited.
24. Limitation of Liability
To the maximum extent permitted by applicable law, PULSE BOROUGH and its operator will not be liable for indirect, incidental, special, consequential, or punitive damages arising solely from use of our website or Services.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.
In particular, these Terms do not exclude liability that cannot legally be excluded for matters such as fraud, intentional misconduct, or mandatory consumer rights.
Where liability may legally be limited, it will be limited only to the maximum extent permitted by applicable law.
25. Indemnification
To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless PULSE BOROUGH and its operator from third-party claims, losses, liabilities, damages, costs, and reasonable expenses arising directly from:
- Your material violation of these Terms
- Your unlawful use of our website or Services
- Your fraudulent or unauthorized conduct
- Your infringement of another party's legal rights
This provision does not apply to the extent that the relevant matter arises from conduct for which PULSE BOROUGH is legally responsible.
26. Events Beyond Our Reasonable Control
We will not be responsible for delays or failures caused by circumstances reasonably outside our control, including:
- Severe weather
- Natural disasters
- Transportation interruptions
- Labor disruptions
- War or civil disturbance
- Government action
- Customs delays
- Communication failures
- Widespread technical outages
- Carrier interruptions
- Comparable events outside our reasonable control
Where practical, we will take reasonable steps to resume affected Services.
Nothing in this section removes rights or remedies that applicable law does not permit us to exclude.
27. Mandatory Consumer Rights
Nothing in these Terms or our other store policies is intended to exclude, restrict, or waive consumer rights that cannot legally be excluded.
Customers in certain jurisdictions may have statutory rights in addition to the contractual rights offered by PULSE BOROUGH.
These rights may relate to:
- Cancellation or withdrawal from distance purchases
- Returns
- Defective goods
- Non-conforming goods
- Refunds
- Replacement or repair remedies
- Statutory product guarantees
Where mandatory consumer law conflicts with these Terms, the mandatory legal protection applicable to the customer will prevail.
28. European Customers
Customers located in the European Economic Area, United Kingdom, or other European jurisdictions may have mandatory consumer rights in addition to the rights stated in our store policies.
Depending on the customer's location and circumstances, these may include statutory rights relating to:
- Withdrawal from certain distance contracts
- Conformity of goods
- Remedies for defective merchandise
- Refunds
Any statutory withdrawal right is subject to applicable legal conditions, deadlines, and exclusions.
Nothing in these Terms is intended to deprive a European consumer of a mandatory legal protection applicable to their purchase.
29. Changes to These Terms
PULSE BOROUGH may revise these Terms periodically to reflect changes in:
- Our business operations
- Our Services
- Our website
- Applicable law
- Regulatory requirements
Updated Terms will be published on this page with a revised “Last Updated” date.
Changes will apply prospectively to the extent required by applicable law.
For an order already placed, the Terms applicable at the relevant time will generally continue to govern that transaction, subject to mandatory legal requirements.
30. Governing Law
To the maximum extent permitted by applicable law, these Terms and your use of the PULSE BOROUGH website will be governed by the laws applicable in the State of Indiana, United States, without giving effect to conflict-of-law principles that would require application of another jurisdiction's laws.
Nothing in this section deprives a consumer of mandatory protections or legal rights applicable to them based on their location.
Nothing in these Terms requires a consumer to waive access to a court, regulator, consumer-protection authority, or other forum where such a waiver would be prohibited by applicable law.
31. Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the extent necessary and permitted by law.
The remaining provisions will continue in effect to the fullest extent permitted by law.
32. Waiver
A failure by PULSE BOROUGH to immediately enforce any provision of these Terms does not constitute a permanent waiver of that provision or of our right to enforce it later.
33. Entire Agreement
These Terms, together with the applicable policies and notices published by PULSE BOROUGH, constitute the agreement governing your use of our website and Services, except where:
- A separate written agreement applies
- Mandatory law provides otherwise
Relevant policies may include our:
- Return & Refund Policy
- Shipping Policy
- Privacy Policy
- Legal Notice
- Contact Information
34. Contact Information
For questions, complaints, claims, or concerns regarding these Terms or an order, please contact:
PULSE BOROUGH
Operated by:
JORDAN ALEXANDER BUTCHER
Business Address:
1721 Williams St
Angola, Indiana 46703
United States
Email:
phonsxr80@outlook.com
CONSUMER RIGHTS NOTICE
Nothing in these Terms is intended to exclude, restrict, reduce, or waive any consumer right, statutory warranty, legal guarantee, remedy, or protection that cannot lawfully be excluded under applicable law.